Trojan.MSOffice.SAgent.gen

Adversaries may move onto systems, possibly those on disconnected or air-gapped networks, by copying malware to removable media and taking advantage of Autorun features when the media is inserted into a system and executes. In the case of Lateral Movement, this may occur through modification of executable files stored on removable media or by copying malware and renaming it to look like a legitimate file to trick users into executing it on a separate system. In the case of Initial Access, this may occur through manual manipulation of the media, modification of systems used to initially format the media, or modification to the media’s firmware itself.

Adversaries may send spearphishing emails with a malicious link in an attempt to gain access to victim systems. Spearphishing with a link is a specific variant of spearphishing. It is different from other forms of spearphishing in that it employs the use of links to download malware contained in email, instead of attaching malicious files to the email itself, to avoid defenses that may inspect email attachments. Spearphishing may also involve social engineering techniques, such as posing as a trusted source.

Adversaries may abuse task scheduling functionality to facilitate initial or recurring execution of malicious code. Utilities exist within all major operating systems to schedule programs or scripts to be executed at a specified date and time. A task can also be scheduled on a remote system, provided the proper authentication is met (ex: RPC and file and printer sharing in Windows environments). Scheduling a task on a remote system typically may require being a member of an admin or otherwise privileged group on the remote system.

Adversaries may exploit software vulnerabilities in an attempt to elevate privileges. Exploitation of a software vulnerability occurs when an adversary takes advantage of a programming error in a program, service, or within the operating system software or kernel itself to execute adversary-controlled code. Security constructs such as permission levels will often hinder access to information and use of certain techniques, so adversaries will likely need to perform privilege escalation to include use of software exploitation to circumvent those restrictions.

Adversaries may interact with the native OS application programming interface (API) to execute behaviors. Native APIs provide a controlled means of calling low-level OS services within the kernel, such as those involving hardware/devices, memory, and processes. These native APIs are leveraged by the OS during system boot (when other system components are not yet initialized) as well as carrying out tasks and requests during routine operations.

An adversary may rely upon a user clicking a malicious link in order to gain execution. Users may be subjected to social engineering to get them to click on a link that will lead to code execution. This user action will typically be observed as follow-on behavior from Spearphishing Link. Clicking on a link may also lead to other execution techniques such as exploitation of a browser or application vulnerability via Exploitation for Client Execution. Links may also lead users to download files that require execution via Malicious File.

Adversaries may use the Windows Component Object Model (COM) for local code execution. COM is an inter-process communication (IPC) component of the native Windows application programming interface (API) that enables interaction between software objects, or executable code that implements one or more interfaces. Through COM, a client object can call methods of server objects, which are typically binary Dynamic Link Libraries (DLL) or executables (EXE). Remote COM execution is facilitated by Remote Services such as Distributed Component Object Model (DCOM).

Adversaries may abuse the Windows service control manager to execute malicious commands or payloads. The Windows service control manager (services.exe) is an interface to manage and manipulate services. The service control manager is accessible to users via GUI components as well as system utilities such as sc.exe and Net.

Adversaries may use Windows logon scripts automatically executed at logon initialization to establish persistence. Windows allows logon scripts to be run whenever a specific user or group of users log into a system. This is done via adding a path to a script to the HKCUEnvironmentUserInitMprLogonScript Registry key.

Adversaries may manipulate accounts to maintain and/or elevate access to victim systems. Account manipulation may consist of any action that preserves or modifies adversary access to a compromised account, such as modifying credentials or permission groups. These actions could also include account activity designed to subvert security policies, such as performing iterative password updates to bypass password duration policies and preserve the life of compromised credentials.

Adversaries may make new tokens and impersonate users to escalate privileges and bypass access controls. For example, if an adversary has a username and password but the user is not logged onto the system the adversary can then create a logon session for the user using the `LogonUser` function. The function will return a copy of the new session’s access token and the adversary can use `SetThreadToken` to assign the token to a thread.

Adversaries may abuse Microsoft Office add-ins to obtain persistence on a compromised system. Office add-ins can be used to add functionality to Office programs. There are different types of add-ins that can be used by the various Office products; including Word/Excel add-in Libraries (WLL/XLL), VBA add-ins, Office Component Object Model (COM) add-ins, automation add-ins, VBA Editor (VBE), Visual Studio Tools for Office (VSTO) add-ins, and Outlook add-ins.

Adversaries may abuse Internet browser extensions to establish persistent access to victim systems. Browser extensions or plugins are small programs that can add functionality and customize aspects of Internet browsers. They can be installed directly or through a browser’s app store and generally have access and permissions to everything that the browser can access.

Adversaries may abuse BITS jobs to persistently execute code and perform various background tasks. Windows Background Intelligent Transfer Service (BITS) is a low-bandwidth, asynchronous file transfer mechanism exposed through Component Object Model (COM). BITS is commonly used by updaters, messengers, and other applications preferred to operate in the background (using available idle bandwidth) without interrupting other networked applications. File transfer tasks are implemented as BITS jobs, which contain a queue of one or more file operations.

Adversaries may establish persistence by executing malicious content triggered by user inactivity. Screensavers are programs that execute after a configurable time of user inactivity and consist of Portable Executable (PE) files with a .scr file extension. The Windows screensaver application scrnsave.scr is located in C:WindowsSystem32, and C:WindowssysWOW64 on 64-bit Windows systems, along with screensavers included with base Windows installations.

Adversaries may establish persistence and elevate privileges by executing malicious content triggered by a Windows Management Instrumentation (WMI) event subscription. WMI can be used to install event filters, providers, consumers, and bindings that execute code when a defined event occurs. Examples of events that may be subscribed to are the wall clock time, user loging, or the computer’s uptime.(Citation: Mandiant M-Trends 2015)

Adversaries may use the capabilities of WMI to subscribe to an event and execute arbitrary code when that event occurs, providing persistence on a system.(Citation: FireEye WMI SANS 2015)(Citation: FireEye WMI 2015) Adversaries may also compile WMI scripts into Windows Management Object (MOF) files (.mof extension) that can be used to create a malicious subscription.(Citation: Dell WMI Persistence)(Citation: Microsoft MOF May 2018)

WMI subscription execution is proxied by the WMI Provider Host process (WmiPrvSe.exe) and thus may result in elevated SYSTEM privileges.

Adversaries may gain persistence and elevate privileges by executing malicious content triggered by PowerShell profiles. A PowerShell profile (profile.ps1) is a script that runs when PowerShell starts and can be used as a logon script to customize user environments.

Adversaries may abuse features of Winlogon to execute DLLs and/or executables when a user logs in. Winlogon.exe is a Windows component responsible for actions at logon/logoff as well as the secure attention sequence (SAS) triggered by Ctrl-Alt-Delete. Registry entries in HKLMSoftware[\Wow6432Node\]MicrosoftWindows NTCurrentVersionWinlogon and HKCUSoftwareMicrosoftWindows NTCurrentVersionWinlogon are used to manage additional helper programs and functionalities that support Winlogon.

Adversaries may abuse print processors to run malicious DLLs during system boot for persistence and/or privilege escalation. Print processors are DLLs that are loaded by the print spooler service, `spoolsv.exe`, during boot.

Adversaries may bypass UAC mechanisms to elevate process privileges on system. Windows User Account Control (UAC) allows a program to elevate its privileges (tracked as integrity levels ranging from low to high) to perform a task under administrator-level permissions, possibly by prompting the user for confirmation. The impact to the user ranges from denying the operation under high enforcement to allowing the user to perform the action if they are in the local administrators group and click through the prompt or allowing them to enter an administrator password to complete the action.

Adversaries may execute their own malicious payloads by hijacking environment variables used to load libraries. The PATH environment variable contains a list of directories (User and System) that the OS searches sequentially through in search of the binary that was called from a script or the command line.

Adversaries may use Windows logon scripts automatically executed at logon initialization to establish persistence. Windows allows logon scripts to be run whenever a specific user or group of users log into a system. This is done via adding a path to a script to the HKCUEnvironmentUserInitMprLogonScript Registry key.

Adversaries may inject dynamic-link libraries (DLLs) into processes in order to evade process-based defenses as well as possibly elevate privileges. DLL injection is a method of executing arbitrary code in the address space of a separate live process.

Adversaries may exploit software vulnerabilities in an attempt to elevate privileges. Exploitation of a software vulnerability occurs when an adversary takes advantage of a programming error in a program, service, or within the operating system software or kernel itself to execute adversary-controlled code. Security constructs such as permission levels will often hinder access to information and use of certain techniques, so adversaries will likely need to perform privilege escalation to include use of software exploitation to circumvent those restrictions.

Adversaries may modify access tokens to operate under a different user or system security context to perform actions and bypass access controls. Windows uses access tokens to determine the ownership of a running process. A user can manipulate access tokens to make a running process appear as though it is the child of a different process or belongs to someone other than the user that started the process. When this occurs, the process also takes on the security context associated with the new token.

Adversaries may duplicate then impersonate another user’s existing token to escalate privileges and bypass access controls. For example, an adversary can duplicate an existing token using `DuplicateToken` or `DuplicateTokenEx`. The token can then be used with `ImpersonateLoggedOnUser` to allow the calling thread to impersonate a logged on user’s security context, or with `SetThreadToken` to assign the impersonated token to a thread.

Adversaries may create a new process with an existing token to escalate privileges and bypass access controls. Processes can be created with the token and resulting security context of another user using features such as CreateProcessWithTokenW and runas.

Adversaries may exploit software vulnerabilities in client applications to execute code. Vulnerabilities can exist in software due to unsecure coding practices that can lead to unanticipated behavior. Adversaries can take advantage of certain vulnerabilities through targeted exploitation for the purpose of arbitrary code execution. Oftentimes the most valuable exploits to an offensive toolkit are those that can be used to obtain code execution on a remote system because they can be used to gain access to that system. Users will expect to see files related to the applications they commonly used to do work, so they are a useful target for exploit research and development because of their high utility.

Adversaries may add new domain trusts, modify the properties of existing domain trusts, or otherwise change the configuration of trust relationships between domains and tenants to evade defenses and/or elevate privileges.Trust details, such as whether or not user identities are federated, allow authentication and authorization properties to apply between domains or tenants for the purpose of accessing shared resources. These trust objects may include accounts, credentials, and other authentication material applied to servers, tokens, and domains.

Adversaries may establish persistence by executing malicious content triggered by user inactivity. Screensavers are programs that execute after a configurable time of user inactivity and consist of Portable Executable (PE) files with a .scr file extension. The Windows screensaver application scrnsave.scr is located in C:WindowsSystem32, and C:WindowssysWOW64 on 64-bit Windows systems, along with screensavers included with base Windows installations.

Adversaries may gain persistence and elevate privileges by executing malicious content triggered by PowerShell profiles. A PowerShell profile (profile.ps1) is a script that runs when PowerShell starts and can be used as a logon script to customize user environments.

Adversaries may abuse features of Winlogon to execute DLLs and/or executables when a user logs in. Winlogon.exe is a Windows component responsible for actions at logon/logoff as well as the secure attention sequence (SAS) triggered by Ctrl-Alt-Delete. Registry entries in HKLMSoftware[\Wow6432Node\]MicrosoftWindows NTCurrentVersionWinlogon and HKCUSoftwareMicrosoftWindows NTCurrentVersionWinlogon are used to manage additional helper programs and functionalities that support Winlogon.

Adversaries may abuse print processors to run malicious DLLs during system boot for persistence and/or privilege escalation. Print processors are DLLs that are loaded by the print spooler service, `spoolsv.exe`, during boot.

Adversaries may bypass UAC mechanisms to elevate process privileges on system. Windows User Account Control (UAC) allows a program to elevate its privileges (tracked as integrity levels ranging from low to high) to perform a task under administrator-level permissions, possibly by prompting the user for confirmation. The impact to the user ranges from denying the operation under high enforcement to allowing the user to perform the action if they are in the local administrators group and click through the prompt or allowing them to enter an administrator password to complete the action.

Adversaries may execute their own malicious payloads by hijacking environment variables used to load libraries. The PATH environment variable contains a list of directories (User and System) that the OS searches sequentially through in search of the binary that was called from a script or the command line.

Adversaries may rename legitimate system utilities to try to evade security mechanisms concerning the usage of those utilities. Security monitoring and control mechanisms may be in place for system utilities adversaries are capable of abusing. It may be possible to bypass those security mechanisms by renaming the utility prior to utilization (ex: rename rundll32.exe). An alternative case occurs when a legitimate utility is copied or moved to a different directory and renamed to avoid detections based on system utilities executing from non-standard paths.

Adversaries may attempt to manipulate the name of a task or service to make it appear legitimate or benign. Tasks/services executed by the Task Scheduler or systemd will typically be given a name and/or description. Windows services will have a service name as well as a display name. Many benign tasks and services exist that have commonly associated names. Adversaries may give tasks or services names that are similar or identical to those of legitimate ones.

Adversaries may match or approximate the name or location of legitimate files or resources when naming/placing them. This is done for the sake of evading defenses and observation. This may be done by placing an executable in a commonly trusted directory (ex: under System32) or giving it the name of a legitimate, trusted program (ex: svchost.exe). In containerized environments, this may also be done by creating a resource in a namespace that matches the naming convention of a container pod or cluster. Alternatively, a file or container image name given may be a close approximation to legitimate programs/images or something innocuous.

Adversaries may abuse a double extension in the filename as a means of masquerading the true file type. A file name may include a secondary file type extension that may cause only the first extension to be displayed (ex: File.txt.exe may render in some views as just File.txt). However, the second extension is the true file type that determines how the file is opened and executed. The real file extension may be hidden by the operating system in the file browser (ex: explorer.exe), as well as in any software configured using or similar to the system’s policies.

Adversaries may inject dynamic-link libraries (DLLs) into processes in order to evade process-based defenses as well as possibly elevate privileges. DLL injection is a method of executing arbitrary code in the address space of a separate live process.

Adversaries may inject malicious code into suspended and hollowed processes in order to evade process-based defenses. Process hollowing is a method of executing arbitrary code in the address space of a separate live process.

Adversaries may modify access tokens to operate under a different user or system security context to perform actions and bypass access controls. Windows uses access tokens to determine the ownership of a running process. A user can manipulate access tokens to make a running process appear as though it is the child of a different process or belongs to someone other than the user that started the process. When this occurs, the process also takes on the security context associated with the new token.

Adversaries may duplicate then impersonate another user’s existing token to escalate privileges and bypass access controls. For example, an adversary can duplicate an existing token using `DuplicateToken` or `DuplicateTokenEx`. The token can then be used with `ImpersonateLoggedOnUser` to allow the calling thread to impersonate a logged on user’s security context, or with `SetThreadToken` to assign the impersonated token to a thread.

Adversaries may create a new process with an existing token to escalate privileges and bypass access controls. Processes can be created with the token and resulting security context of another user using features such as CreateProcessWithTokenW and runas.

Adversaries may make new tokens and impersonate users to escalate privileges and bypass access controls. For example, if an adversary has a username and password but the user is not logged onto the system the adversary can then create a logon session for the user using the `LogonUser` function. The function will return a copy of the new session’s access token and the adversary can use `SetThreadToken` to assign the token to a thread.

Adversaries may abuse BITS jobs to persistently execute code and perform various background tasks. Windows Background Intelligent Transfer Service (BITS) is a low-bandwidth, asynchronous file transfer mechanism exposed through Component Object Model (COM). BITS is commonly used by updaters, messengers, and other applications preferred to operate in the background (using available idle bandwidth) without interrupting other networked applications. File transfer tasks are implemented as BITS jobs, which contain a queue of one or more file operations.

Adversaries may abuse verclsid.exe to proxy execution of malicious code. Verclsid.exe is known as the Extension CLSID Verification Host and is responsible for verifying each shell extension before they are used by Windows Explorer or the Windows Shell.

Adversaries may bypass application control and obscure execution of code by embedding scripts inside XSL files. Extensible Stylesheet Language (XSL) files are commonly used to describe the processing and rendering of data within XML files. To support complex operations, the XSL standard includes support for embedded scripting in various languages.

Adversaries may modify file or directory permissions/attributes to evade access control lists (ACLs) and access protected files. File and directory permissions are commonly managed by ACLs configured by the file or directory owner, or users with the appropriate permissions. File and directory ACL implementations vary by platform, but generally explicitly designate which users or groups can perform which actions (read, write, execute, etc.).

Adversaries may create or modify Windows services to repeatedly execute malicious payloads as part of persistence. When Windows boots up, it starts programs or applications called services that perform background system functions. Windows service configuration information, including the file path to the service’s executable or recovery programs/commands, is stored in the Windows Registry.

Adversaries may bypass UAC mechanisms to elevate process privileges on system. Windows User Account Control (UAC) allows a program to elevate its privileges (tracked as integrity levels ranging from low to high) to perform a task under administrator-level permissions, possibly by prompting the user for confirmation. The impact to the user ranges from denying the operation under high enforcement to allowing the user to perform the action if they are in the local administrators group and click through the prompt or allowing them to enter an administrator password to complete the action.

Adversaries may abuse specific file formats to subvert Mark-of-the-Web (MOTW) controls. In Windows, when files are downloaded from the Internet, they are tagged with a hidden NTFS Alternate Data Stream (ADS) named Zone.Identifier with a specific value known as the MOTW. Files that are tagged with MOTW are protected and cannot perform certain actions. For example, starting in MS Office 10, if a MS Office file has the MOTW, it will open in Protected View. Executables tagged with the MOTW will be processed by Windows Defender SmartScreen that compares files with an allowlist of well-known executables. If the file is not known/trusted, SmartScreen will prevent the execution and warn the user not to run it.

Adversaries may modify code signing policies to enable execution of unsigned or self-signed code. Code signing provides a level of authenticity on a program from a developer and a guarantee that the program has not been tampered with. Security controls can include enforcement mechanisms to ensure that only valid, signed code can be run on an operating system.

Adversaries may execute their own malicious payloads by hijacking environment variables used to load libraries. The PATH environment variable contains a list of directories (User and System) that the OS searches sequentially through in search of the binary that was called from a script or the command line.

Adversaries may reflectively load code into a process in order to conceal the execution of malicious payloads. Reflective loading involves allocating then executing payloads directly within the memory of the process, vice creating a thread or process backed by a file path on disk (e.g., Shared Modules).

An adversary may steal web application or service session cookies and use them to gain access to web applications or Internet services as an authenticated user without needing credentials. Web applications and services often use session cookies as an authentication token after a user has authenticated to a website.

Adversaries may search for private key certificate files on compromised systems for insecurely stored credentials. Private cryptographic keys and certificates are used for authentication, encryption/decryption, and digital signatures. Common key and certificate file extensions include: .key, .pgp, .gpg, .ppk., .p12, .pem, .pfx, .cer, .p7b, .asc.

Adversaries may acquire credentials from web browsers by reading files specific to the target browser. Web browsers commonly save credentials such as website usernames and passwords so that they do not need to be entered manually in the future. Web browsers typically store the credentials in an encrypted format within a credential store; however, methods exist to extract plaintext credentials from web browsers.

Adversaries may attempt to get a listing of open application windows. Window listings could convey information about how the system is used. For example, information about application windows could be used identify potential data to collect as well as identifying security tooling (Security Software Discovery) to evade.

Adversaries may interact with the Windows Registry to gather information about the system, configuration, and installed software.

Adversaries may look for details about the network configuration and settings, such as IP and/or MAC addresses, of systems they access or through information discovery of remote systems. Several operating system administration utilities exist that can be used to gather this information. Examples include Arp, ipconfig/ifconfig, nbtstat, and route.

Adversaries may attempt to identify the primary user, currently logged in user, set of users that commonly uses a system, or whether a user is actively using the system. They may do this, for example, by retrieving account usernames or by using OS Credential Dumping. The information may be collected in a number of different ways using other Discovery techniques, because user and username details are prevalent throughout a system and include running process ownership, file/directory ownership, session information, and system logs. Adversaries may use the information from System Owner/User Discovery during automated discovery to shape follow-on behaviors, including whether or not the adversary fully infects the target and/or attempts specific actions.

Adversaries may attempt to find local system groups and permission settings. The knowledge of local system permission groups can help adversaries determine which groups exist and which users belong to a particular group. Adversaries may use this information to determine which users have elevated permissions, such as the users found within the local administrators group.

Adversaries may enumerate files and directories or may search in specific locations of a host or network share for certain information within a file system. Adversaries may use the information from File and Directory Discovery during automated discovery to shape follow-on behaviors, including whether or not the adversary fully infects the target and/or attempts specific actions.

Adversaries may attempt to get a listing of local system accounts. This information can help adversaries determine which local accounts exist on a system to aid in follow-on behavior.

Adversaries may attempt to gather information about attached peripheral devices and components connected to a computer system. Peripheral devices could include auxiliary resources that support a variety of functionalities such as keyboards, printers, cameras, smart card readers, or removable storage. The information may be used to enhance their awareness of the system and network environment or may be used for further actions.

Adversaries may employ various time-based methods to detect and avoid virtualization and analysis environments. This may include enumerating time-based properties, such as uptime or the system clock, as well as the use of timers or other triggers to avoid a virtual machine environment (VME) or sandbox, specifically those that are automated or only operate for a limited amount of time.

Adversaries may attempt to get a listing of software and software versions that are installed on a system or in a cloud environment. Adversaries may use the information from Software Discovery during automated discovery to shape follow-on behaviors, including whether or not the adversary fully infects the target and/or attempts specific actions.

Adversaries may attempt to get a listing of security software, configurations, defensive tools, and sensors that are installed on a system or in a cloud environment. This may include things such as cloud monitoring agents and anti-virus. Adversaries may use the information from Security Software Discovery during automated discovery to shape follow-on behaviors, including whether or not the adversary fully infects the target and/or attempts specific actions.

Adversaries may attempt to enumerate local device drivers on a victim host. Information about device drivers may highlight various insights that shape follow-on behaviors, such as the function/purpose of the host, present security tools (i.e. Security Software Discovery) or other defenses (e.g., Virtualization/Sandbox Evasion), as well as potential exploitable vulnerabilities (e.g., Exploitation for Privilege Escalation).

Adversaries may move onto systems, possibly those on disconnected or air-gapped networks, by copying malware to removable media and taking advantage of Autorun features when the media is inserted into a system and executes. In the case of Lateral Movement, this may occur through modification of executable files stored on removable media or by copying malware and renaming it to look like a legitimate file to trick users into executing it on a separate system. In the case of Initial Access, this may occur through manual manipulation of the media, modification of systems used to initially format the media, or modification to the media’s firmware itself.

Adversaries may transfer tools or other files between systems in a compromised environment. Once brought into the victim environment (i.e., Ingress Tool Transfer) files may then be copied from one system to another to stage adversary tools or other files over the course of an operation.

Adversaries may search local system sources, such as file systems and configuration files or local databases, to find files of interest and sensitive data prior to Exfiltration.

Adversaries may take advantage of security vulnerabilities and inherent functionality in browser software to change content, modify user-behaviors, and intercept information as part of various browser session hijacking techniques.

Adversaries may dynamically establish connections to command and control infrastructure to evade common detections and remediations. This may be achieved by using malware that shares a common algorithm with the infrastructure the adversary uses to receive the malware’s communications. These calculations can be used to dynamically adjust parameters such as the domain name, IP address, or port number the malware uses for command and control.

Adversaries may communicate using a protocol and port pairing that are typically not associated. For example, HTTPS over port 8088 or port 587 as opposed to the traditional port 443. Adversaries may make changes to the standard port used by a protocol to bypass filtering or muddle analysis/parsing of network data.

Adversaries may inject code into processes in order to evade process-based defenses as well as possibly elevate privileges. Process injection is a method of executing arbitrary code in the address space of a separate live process. Running code in the context of another process may allow access to the process’s memory, system/network resources, and possibly elevated privileges. Execution via process injection may also evade detection from security products since the execution is masked under a legitimate process.

Adversaries may exploit software vulnerabilities that can cause an application or system to crash and deny availability to users. (Citation: Sucuri BIND9 August 2015) Some systems may automatically restart critical applications and services when crashes occur, but they can likely be re-exploited to cause a persistent denial of service (DoS) condition.

Adversaries may exploit known or zero-day vulnerabilities to crash applications and/or systems, which may also lead to dependent applications and/or systems to be in a DoS condition. Crashed or restarted applications or systems may also have other effects such as Data Destruction, Firmware Corruption, Service Stop etc. which may further cause a DoS condition and deny availability to critical information, applications and/or systems.

Adversaries may shutdown/reboot systems to interrupt access to, or aid in the destruction of, those systems. Operating systems may contain commands to initiate a shutdown/reboot of a machine or network device. In some cases, these commands may also be used to initiate a shutdown/reboot of a remote computer or network device via Network Device CLI (e.g. reload).

Adversaries may insert, delete, or manipulate data in order to influence external outcomes or hide activity, thus threatening the integrity of the data. By manipulating data, adversaries may attempt to affect a business process, organizational understanding, or decision making.